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8.0 Credits

Analytics is a new force driving business. Tools are available to measure program impacts and ROI, visualize data and business processes, and uncover the relationship between key performance indicators. Discuss leading-edge topics in analytics and finance with useful tips and practical guidance that you can apply immediately.


  • Deal with major trends in predictive analytics, optimization, correlation of metrics, and big data.
  • Interpret and manage new trends in analytics techniques affecting your organization.
  • Utilize new tools for data analytics.
  • Critically interpret analytic reports and advise decision makers.

Major Topics

  • Evidence-based techniques for finding or generating data, selecting key performance indicators, isolating program effects
  • Relating data to return on investment, financial values, and executive decision making
  • Data sources including surveys, interviews, customer satisfaction, engagement, and operational data
  • Visualizing and presenting complex results



Advanced Preparation



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Tuesday, November 24, 2020

General Sessions