As the talent shortage continues, CPAs, CEOs and CFOs realize that high-performing people from all generations make a competitive difference. The problem is that generational and personal differences make it challenging to maintain a sustainable culture and good metrics are hard to find. Most generational assumptions date from pre-COVID and will benefit from an objective update. This fast-paced presentation will feature real-world experience in high-performing environments and offer direct advice on measuring and leveraging your biggest off-balance sheet asset — people. Learn what all generations have in common, communication tactics that work and predictions for the next workforce generation.